Vendor Issue/Ultimate Rides
Bummer! Hope you get it solved and on good terms.
Hate hearing about stuff like that....It seems like being a business they would value the fact that they need to keep customers happy because word of mouth spreads fast (more so on Fabo) I think if you send them a transcript of this thread after it has gained a bit more momentum and let it be know how many possible future customers they could be losing because of there shotty dealings...that maybe.....they might act a little faster on satisfying there obligations.
good luck!