I shipped an item the seller says was bad

I know one of the first parts I sold(a speedo cluster)I didn,t have the experience of wrapping/packageing and the part was junk(smashed/broken)I made good and sent another,this time using a bigger box and extra bubble wrap.The part made it safely on it,s 1500 mile voyage.This was a lesson learned in shipping parts.I hope you guys can see past this as a lesson learned in shipping critical parts.Peace brothers!:cheers: