Why are you ordering from PG surely by now you must know BE&A have the same products for the basically the same price ,as I said before PG have never done me wrong but I order in person on the phone , get PayPal to void the deal and refund your money or call the credit card you use for PayPal and get them to void the deal ,at least with BE&A you have your own laws on your side instead of international laws -Hope it works out for you in the end