anybody order from year one ?????

ordered seat covers,for my buckets and rear bench,,ring pliers and rings all good so far. It shows up at my door in calgary and the is only the pliers and rings in the box. 32.00 value the they hit me with a 20.10 brokerage fee, thats after I paid shipping. Man thats like 68% increase.If its the same for the covers when they get here that will be another 250.00. I'm so pissed right now,,,,what happened to free trade!!!!!!!!!