Dougs

Krazykuda...I agree that companies sometimes throw their weight around a bi...some companies these days have ZERO as far as customer service. But still as a consumer we have some duty to all we can BEFORE claiming its the product.

"Ding" is an understatement....LOL Did you see the pics? To have to smash them THAT much means that SOMETHING is very very wrong....either the headers , the car they are going or perhaps both.

Doug's cannot know what the scenario their product is going into 100% of the time....so sometime there could be issues. They design it to the stock setup and probably have a little leeway built in.

The assembly line example is a good one IF Solracmopar's car is 100% stock, to which Doug's probably designed the headers to begin with.

Sounds to me that he has a different year k-member and had different mounts than would have been used...so maybe its that combo that messed things up...or maybe the original headers were waaaaaaay wrong. Or, again, maybe it was a combination.

From the sounds of it, Solracmopar didnt call Dougs when he FIRST had the issue (or did you Solracmopar?) but waited til after he smashed them. Had he sent the first ones back and had the same result the second time then he would have known it was his car setup (since Doug's is known for having excellent fit).

Solracmopar, did you try fitting the headers with the old "sandwich" mounts you tried the first time (that would verify if it was the headers or not) or did you just install the new taller mounts first? I am guessing the latter, right?

So now we can never know if it was Doug's fault or your car's setup.

I used to tend to do the same thing sometimes....get anxious and jump in feet first and sacrifice future options.....wasted a lot of $$$$ that way.....I guess that is why I tend to overthink stuff now...and I STILL manage to screw stuff up. LOL

Thank God for this forum and the cuda-challenger forum....My car is to the point it is because of all the great folks at both places, with info like what has been posted in this thread.....I am sure it will save someone later down the line a lot of hassle!

Man, Solracmopar, you lucked out with Summit! Glad it worked out for you!