Struggling at work - looking for tips.

It depended upon the job.

For example, for a brake job it might look like this.

Before Job. Brake inspection.

1. Check all lines, fittings and calipers for leaks.
2. Check rotors for run-out.
3. Check calipers for damage, or evidence of sticking.
4. Check pedal feel for leaks within the master cylinder.

During Brake Job.
1. Clean and inspect calipers for sticking.
2. Clean, inspect and pack wheel bearings.
3. Bleed brakes.

After Brake Job.
1. Check caliper bolts for tightness.
2. Check spindle nut and cotter key.
3. Check firmness of pedal.
4. Check torque on lug nuts.

As you read Gawande's book, one of the key points he makes is the checklists need to be workable and as short as possible, if they are not short, you won't use it.

The one above may in fact be too long.

Hope this helps,

Regards

Joe Dokes