AAR "Quality" Fiberglass, REALLY?

If the box upon arrival was intact, it does generate more questions than answers. I work with an international air freight company (who's quite large). They get stuff in all the time that they have to repack as some gorilla either mishandled it or the shipper didn't do the best they could have and the contents are all over the place when it gets to the dock. I suppose it is possible, thought unlikely, that the shipper could have repacked it trying to bury responsibility. But due to its unique size... probably unlikely. If they asked AAR for another box, AAR should be aware of it, but that too means AAR needs to step up because now they are accountable instead of the freight Co..