It must be.....I called twice in one week to check and think I ticked him off the last thing he said was" I'll call you when there done !!!". I've used him for years and this is the first time it's taken this long for anything...Of course, this is the first for stripping chrome bumpers. Oh well I guess I have time to start reinforcing my front shock towers, Right Denny !! Found the pics your brother John posted ....I'm excited now.