Convertible top issues / problems and fixes / remedies

I called a few convertible top companies today and they had no idea what I was talking about. With all due respect... I think the "B" team was on duty this Thurs.

I have bought items from topsdown.com before and gave them a call lastly. All they had was the Top Hold Down Cables but told me to send a picture and they will see if its avail.
I gotta believe someone is manufacturing these somewhere? If not- looks like I need to raid Grannys closet for all her wire hangers and get started...