The Most Useless Electronic Program

gunbunny, let me thank you for the info and especially for being a postal employee who still cares. :-D Nice to know there's a few left out there.
there's a lot more of us than you think. the carriers are the closest link to the customers. so we at least try to care. it's management that couldn't care. they would see a mis-addressed letter and mark it up no such number or street.