Need computer help!

Huh, learn more every day. As far as tech- I had a Hp tech tell me over the phone, after I had held the phone to the computer, and tell her the hard drive was bad, as you can hear the heads hitting the discs" hold on a minute, she came back, and asked if I was comfortable opening the computer?" sure. she then told me a wire was hitting something, and I needed to move the wire.

Duh, the hard drive is going bad, so I take it apart and move the "wire" ?