I don't know why you think the BBB is so special. Businesses PAY to be members. They don't have any special authority, and I've found, very little help.
X2. They have NO authority. All they can do is put them on a list so if someone calls to check they will say they are crap builders. If they are a member they will threaten them with being kicked out of BBB. Big deal. The attorney general has more power, but the best bet is court. Even that will likely be trouble, as they will likely file bankruptcy and be protected from claims. It sucks, but there is usually not much you can do ... legally.
