I've ordered from Layson's three times. First time I had to call twice to get them to ship my order, took 3 weeks. When I got the order the amounts from the website and what they charged were different. On the next order I called the order in and questioned the discrepency. The girl I spoke with was very nice and credited me the difference on the order I placed with her. She told me the order would be shipped the next day and I received it 5 days later,as I live in Fl. She gave me her extension and said to call her directly if I wanted to place an order. About two weeks later I called to place another order for seat covers and when I called her extension some guy answered and said she was no longer with them. I think she was let go for doing the right thing.Long story short, I ordered a set of door panels, $330,they billed my credit card for the panels and it took me numerous calls and 4 weeks to get them. I won't use the again unless I just can't get it anywhere else, even if it costs me more elsewhere.