The turnover at Layson's is quite high since there are only about 2 or 3 people on salary. The rest (10+ people or so) are paid by the hour, and when your boss is Dave, I wouldn't want $10/hour an to get kicked in the teeth day in and day out.
...and so their pitifully managed business gives them the right to screw their customers which causes their underpaid employees to catch hell from the customers that they have screwed.....
THEY STILL OWE ME A $69.00 REFUND . . . . which I'll NEVER see.
My theory is that if there is a part you don't have, don't try to buy it from Layson's because they don't have it either. They will charge you for the parts, and never send them, and then lie thier asses off.
DON'T BUY FROM LAYSONS.
Reminds me of Beavis and Butthead:
Butthead: "This really sucks."
Beavis: Why. Heh, heh, heh, heh,......
Butthead: "It sucks because it does."