Rick @ Laysons / GOOD GUY!
It's great that Laysons finally has someone that has some customer service skills (it is a welcome sight Rick). It is an uphill battle though to correct years of arrogant behavoir. I had several dealings with Dave re: restoring a couple of pieces that literally took over a year to get back to me and purchasing parts that were in stock one day and then back ordered the next. I am a patient person but I do not like to be deceived. I am surprised that it took them this long to figure out that they needed a new face/name to attempt to clean up their reputation. I am still reeling from my past dealings and still will only do cash & carry transactions with Laysons at shows. I stopped doing mail business with them several years ago (as I have done with Frank Mitchell and those who have done me wrong/deceived me in the past).
Fastback340, I am glad your purchase worked out for you and it is nice that you are championing Rick & Laysons but please realize that although you had a good experience there are alot of people out there that have not. Rick, again, I wish you good luck with your endeavors and welcome to FABO.