Hi Kevin, is the volume icon missing from your system tray by any chance. Do you know how to access device manager? IF so check for an exclamation mark, question mark, or X on the sound, then we can go from there.
Found the Device manager but there are no exclamations,question or X's on it.
If i click on the icon it opens and when i have music playing it bounces up and down with the music but there is nothing coming from the speakers.