Service Technicians vs. Auto Mechanics

Here's an example of what we go through at training.

This is a 2012 Tuscon, it starts and runs, but will not shift out of park, and the motor driven steering is inop. The ABS, EBD, ESC and ETC lights on the dash are on.

You get a DVOM, the GDS (laptop communication tool) and the electrical schematic book to diagnose the vehicle. No screwdrivers, wrenches, or tools of any kind.

First step is to hook up the GDS to the OBDII port and see if there are any codes in any system. The vehicle will not communicate with the GDS at all.

What's your next step?