i don't know, i would have just called the dude. i would much rather talk to the guy.. if your sending an inspector out anyway i would want them going with no pre information. let them pick it apart for you..
Man, this thread is nearly three months old so why are we still hashing up that one guy wanted in in writing and the other guy wanted to talk on the phone. It is their business and if they can't agree then why sweat it. There is no right or wrong here just personal preferences. Also keep in mind both of the people are newbies.