I think I got ripped off

"BIGNASTY123"?
The screen name would have been my first clue.

That said, I'm glad you were cautious about exposing someone on just suspicion. You have the wisdom to know that things do happen. The internet is a fearsome thing.

I've been waiting for a response from what I would consider to be a somewhat well know internet dealer in MN.
(NOT a dealer on this forum)
He (they?) apparently left out an axle vent bolt from a small order on Dec.31.
Easy to do?
I still don't have it.
I checked in this forum and there was one post about the dealer.
Someone said he was bad about returning emails and phone call.
Well, I'll just cut and paste here.
I had been using what appeared to be a pesonal email address.
I sent one to "customerservice" and recieved a reply.
I felt so bad about his response this week, I almost told him to keep the bolt. We are only talking about under 30 dollars.

sorry , completly my fault, i have it on my desk,, just had a new baby 25 days agoa nd its having some health issues so ive not been in and workign much.
ill send it out today.


if oyu need any other small items, let me knwo and ill cover the shipping with the bolt
Dealer.

Good morning,
I have not received an axle bolt yet.
I'm wondering if I'm using the correct email address for further correspondence.
I have followed up on this email previously by another email, and I made phone call yesterday with no response.
Please let me know if an axle bolt will not be available through you so I can get one from another source if necessary.
Thank you,.
ME





-----Original Message-----
From: ME
To: customerserv <customerserv
Sent: Fri, Feb 1, 2013 9:14 am
Subject: ORDER


Good morning,
I have not received an axle bolt yet.
I'm wondering if I'm using the correct email address for further correspondence.
I have followed up on this email previously by another email, and I made phone call yesterday with no response.
Please let me know if an axle bolt will not be available through you so I can get one from another source if necessary.
Thank you,.
ME

--- On Thu, 1/17/13, dealer wrote:


From: Dealer
Subject: Re: Order
To: ME
Date: Thursday, January 17, 2013, 2:39 PM


yes, i will look into it and get a replacment out.

Good day,
I received the envelope containing this order yesterday in good condition.
Thank you.
Unfortunately, the Axel Vent Bolt was not in it.
Since it is such a small item, perhaps it was inadvertently left out during packing.
I"m sorry for the trouble, but could you please send it at your convenience?
I assume it is available?


ME