The big three ....DORKS

I need a freeze plug for a truck I am working on ...side job....it had a freeze plug heater in that came out so we are going to replace it with a standard freeze plug.

so my dad calls auto zone and they wont do anything till you give them vehicle info ....so they claim they have one and put it on hold.

we get there and my cousin and dad go in and the counter guys say they cant find it. they say the computer is off and not accurate to what they really have in stock.

so then we go across the street to O'reileys and they say they have to order one in and the guy argues that if a heater element came out then one has to go back in .....he says a standard freeze plug wont fit where the heater came out when the heater is clearly aftermarket....OMG really.

so then we go to advanced auto parts ........same thing there ...they try to push a rubber expando one on me ....they say the rubber ones are the wave of the future and everybody is using them.

a simple freeze plug and all these stores strike out.....WOW.

what is the future of the parts business.