Discount Tire just lost my business
They lost my business a few years ago, too. I had a year old set of tires that I wanted to have rotated and balanced on my Ford 500, but since the fronts were slightly feathered (I needed an alignment) they said they were too dangerous to even work on. Tried to sell me a new set and told me that under no circumstances would they honor the free rotate/balance service. Went down the street to Tires Plus, no problem. Still on the car today with no problems.
I'm fine with the no free rotate/balance since I obviously let the alignment go too long, but first they were too dangerous for their techs to even touch while rotating them, but they'd remove them and install new no problem? Told the manager as much and he just shrugged.