question for HVAC guys

if the fan is not running you can jump it out - Depending on your setup the green wire is usually the fan - that needs to have 24 volts ( if you have a low voltage setup ) and if it does not you can jump it out from the common ( power ) to see if the fan runs - it can be jumped out for temp heat if that works.

It is a low voltage thermostat. There is a controller board in the closet too.
Green wire jumped to which/what ?