PST Suspension Kits

I had the opportunity to borrow a friends lift to install my PST Polygraphite kit. Although the instructions were written in spanish it was still able to be completed. However, they didnt bother to send the correct strut rod bushings in the kit and I had to run to the parts store to get Moog bushings to complete the project and get the car off the lift. When I ordered the parts I did so by phone to make sure there was no confusion. I called customer service to make them aware of the issue. I wasnt impressed at all with the response I got. They openly admitted that they sent the wrong bushings and that it was no big deal because, and I quote, " We are only a couple of states away". Long wait when the car has to get off the lift. Someone needs a lesson in customer service.