PST Suspension Kits

I personally monitor the forums myself during the days and even at night as you can see by some of my posting times. The main reason is because these cars are my passion, hobby and I have owned a few mopars. I am also on here to listen and make sure that we try to make right by the customers within in reason. As for the initial post that started this thread. It was a coding mistake on our end and we accept responsibility, but in our defense the day that we were notified by the customer was the same day that the replacement bushings went out. Which I believe is the best customer service possible under these circumstances. As for the tone of the conversation I was not in that part of the office to witness/listen to the call. But I did have a conversation with Mike and he did say that at the end of his conversation with customer he did apologize to him. Which was not stated on here. I am here to help and listen so if anyone has anything to discuss you can always pm me.

Thanks
James