Crate 360 vs DIY Built

I bought a complete carb to oil pan LA 360/350 engine and I paid $5200 for it. It has been a terrible experience. First they told me it would be ready in a month wrong it took about 5 month. We installed it, It fired right up ran good looked great ever body was happy. Then 270 miles later it broke a pushrod and lost oil pressure. They told me I had to pull it out and send it back and they would fix it. My warranty says if less than 3 month old they would pay up to $1500 field labor. They refused to do this. So I pulled the motor and sent it back. This was April 9,2014. I still havnt got it back. It took me asking several times just to find out my cam and specks. They also refuse to move it ahead of other jobs. I had to argue to get them to re dyno it which I paid for the first time. So its been since Sept. till now and still no motor. This is a out of state shop but advertised in MOPAR mags. BBB gives them a A rating. This is my experience with my first and last crate motor.