Another problem for us on trans brake-HELP

Tony and mad dart-Yes we did all of the above when we installed the t-brake,HE BUILT the trany originally so that's why it should work flawless,It's his race prep trany so that's why I ordered the new transbrake from him,It has his drum up date to it.Tony that's NOT the email he has listed on his website !!!!!! Joe helped with the purchase but no support after that's my complaint,I'm glad he has SO much work he can't answer the phone BUT that doesn't help the fact that customer support is NEEDED at least to us NEW to this racing.