Jegs

UPDATE: I checked the USPS tracking # on this shipment. The box is in Cleveland, Ohio. That is 150 miles north of Jegs. I am 150 miles south of Jegs. USPS sent the package north to the dist. center instead of sending it south to the dist. center in Cincinnati. Doesn't make any sense to me but maybe that is why they are going broke. ANYWAY..... I got pissed and went on to Jegs website and sent an email to the customer service and told them about the situation and told them that it probably won't make any difference to them because they do not care about customer service anymore anyway but I just had to vent to someone and it just happened to be them. Last time I vented to my wife, she vented back and I think I got the short end of the stick, so I didn't choose her this time. I received a phone call a little while ago from the operation manager and he said he was concerned about this situation. It seems that they started this new deal with USPS about 2 weeks ago and he could not understand why the package is in Cleveland and should be at my door.
So he told me that the CS girl who took my order was talked to. He asked what he could do to make this right. I told him that I just needed my bearings and we worked it out that there just happened to be one more set of bearings in the whse.. He had me buy the other set and he is going to priority overnight them to me at no charge
so I can have them in the morning. When the other set gets here some day, I will send them back and get a credit for them on my account. He also noted my account that all shipments in the future will be FedEx only. It worked itself out but what a mess.