Problem with ply30 member

About a year ago I spent an hour or so with him on the phone. What I gathered from the basic conversation is that he's a young guy who was given the opportunity to start a Mopar parts business by his family. I got the impression that he had a ton of resource behind him...money, space, general support. And yeah, he had a bit of arrogance to his general demeanor. I would suggest finding a way to reach his family, and letting them know what has gone on here.