License to ship to Canada??

Am I the only one having problems with UPS sending boxes to Canada. They are now saying they need a license to send boxes to Canada but when you ask what license they are talking about....they don't know because their computer don't show that info but yet it wont make a label without the "license" info filled in WTH.

And if you do the drop off service they send it back to you with a not saying they need a license. I am in the dark here.


Apparently they are talking about an Export License. Maybe it has to do with the actual item you are shipping.

http://www.export.gov/faq/eg_main_028022.asp


Knowing what UPS charges our neighbors to the north in brokerage fees, why would you ship that way? There has been multiple threads about the huge fees they get stuck with.