I contacted them last night at that number and was informed that it has been escalated to a case manager and he/she will contact me Monday. I'm all for letting them make things right, but I have a feeling that since the dealer has already been worthless in the customer service, that this issue will grow. It has already had a repair claim submitted and subsequently denied based on the fact that there appears to be a record of the purchasing dealer doing the initial botched paint repair.
That being said, I haven't actually put hands, nor eyes, on any official paperwork showing a denied claim from corporate.