Issue with brand new truck. Advice on how to proceed?

Look in the back of the owner's manual for an 800 number for problems. Call them and file a complaint.

Next, contact your local Chrysler Zone Office and file a complaint.

Those are the proper channels to go through Chrysler for problems. If they do not resolve your issues, then document everything along the way and seek an attorney.


I would also bring up to Chrysler that there should be a warranty on the exterior for a new vehicle and this truck is still under that warranty. Also you are not happy that there were repairs done before delivery of the vehicle and were not disclosed at the time of sale. The repairs are not up to factory quality and you want it repaired or replaced with a new truck.


Also mention that you have some old Mopars and are a member of many forums and will post this all over the internet for them to loose sales over...