Issue with brand new truck. Advice on how to proceed?

this another reason to buy used. if you get screwed, then you don't feel wrong in whipping the guy with the ax handle behind the seat!???? LOL

maybe the customer service people at Dodge work full time for the fed. gov't and moonlight at dodge!????

its a sad thing for a hard working person to obligate themselves to spend that kind of money for a new vehicle to get ignored in this situation.