Issue with brand new truck. Advice on how to proceed?

Sounds like complete BS. They got your money and they don't give a damn anymore.

That's EXACTLY what it is.

They have just guaranteed the final sale from me. I'm one of those guys that switches vehicles every few years, 4-5 years is the longest I've ever kept a vehicle. This is the first and LAST Chrysler product I will ever buy. I'm still keeping the Valiant though, there's no prying that out of my fingers, unless they're dead and cold!

I told the guy that I spoke with before noon today, to email me his contact information. No email as of 4 hours later... horseshit. I'm giving it one more hour and calling back again. The bad thing is that I get a 10 minute break every hour and it seems to be JUST long enough to have someone almost answer the phone. Seriously sick of filling my down time babysitting these fools. I'll have a few days off this month with the way the work schedule is, and I have to fill it with this garbage.