What a bummer! I wonder if he really knows his stuff and maybe it might be better just to have the BOSS do it and be done with it. Sometimes I find it a pain to try to save a few bucks and seldom does it work out as I had wished.
I think I'm going to try to install it myself. I hate doing some things if I don't think I've got all the proper tools first. - Especially if I'm working with something fragile like glass. You may be right to be skeptical about the guy that was going to do the install. I don't think he spent time debating whether or not to become a brain surgeon. - And I wouldn't be getting any guarantee against breakage if things went wrong. After all, I didn't purchase the windshield through them.
Once I get a few more things done on the truck I'll roll it out and get the Duster back inside. If I can get the seal softened up enough with heat I'm hoping I won't have to fight it too much.