I dealt with John 3 times. The first 2 times went fine. I got pimped on my last transaction to the tune of $275.00. I never received the lower control arms that I paid for. Lots and lots of unanswered PM's and many unanswered emails and voice mails. I did get in touch with his wife via email and explained the situation. She apologized and said she would have him contact me. After 2 weeks of waiting I emailed her again and have never gotten a response. The stuff I did receive was of nice quality. Sure would like to have my $275 back.