That,s a big part of the problem. The other issues, is management. A friend of mine is a Postmaster and he tells me that one thing causes him more headaches than one can imagine.
I got consumer affairs involved in this newest fiasco, the one thing that I hear from Joe and Carolyn, another Postmaster acquaintance is, NO ONE wants consumer affairs paying them a visit.
They were absolutely floored that the dingbats in Jackson want to send the package back instead of bringing it to my local PO to deliver it.