Things I am dealing with !

Mike sounds like your documents are spot on. If they don't respond like gentlemen and admit the mistake, a lawyer may be needed. The stress and aggravation may warrant a counter suit. I think the casual incompetency of banks is still a sour subject since the whole bubble break. A lawyer may help expedite it and take some of the worry away. Throwing the brother a beating may relieve some stress ... at least for a little while....Good luck...hope this gets cleared up quickly for you.
Al