New Ebay/PayPal Scam???
^^This^^ Whenever you email, contact, pay, complain, "do anything" on ebay, go through the ebay "stuff." You have to be careful, because sometimes the person you are dealing with emails you and it's "set up" so that if you just hit your EMAIL reply instead of the EBAY reply, you will be sending a direct email.
You want all this tracking to protect yourself. Unless, of course, YOU are the shyster