Unbelievable frustraion at "No Auto Parts Available"

my recent attempt to find a Mopar torsion bar removal tool was interesting.. let me think.. 1st store I got a "a what?".... "nope", 2nd store forgetting to say Mopar I got "for a Ford or Chevy?" - explained myself - 10min. on hold.. "I found it online but we can't get that", 3rd store, I got typity typity type type type - "nope, nothing like that". Turned out, in the long run, I didn't need it, but I was surprised that no one knew what I was talking about. To be fair - neither did my buddy who is "in the business" - ASE certified, and neither did the supervisor at a local garage who I have called when I need to borrow a tool I don't feel like buying.