TV/Internet combo
whatever you do, do not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not go with ATT/DirecTV
I had them come out in JANUARY to install TV, phone and internet (I already had internet through them) and it has been nothing but a cluster...as a matter of fact, I was on the phone with them TODAY still trying to get everything squared off they fubar'd back in January
I do not want to go into details but here are some highlights
1 they disconnected my internet 3 hours before the installer was supposed to be there to hook the new stuff up
2 installer never showed, when I called them they claimed the appointment was a week or so out, I'm a reasonable guy, so I said, fine, turn the old internet back on and ill just wait a week
well they coudlnt do that so we had to reschedule, they ended up having someone there the next day (still a day late mind you)
3 when this guy showed up he didn't install the TV , I asked him about this and he claimed he did not have a work order and some things go through ATT, some through direcTV and some through third part installed
4 when I finally got someone out there to install the TV (about a week later) they claimed it was not part of the "entire package" and the bill turned out to be almost double what I agreed too
5 I swear, I spend over 12 hour on the phone with these nincompoops
6 heres a doosy for you, as part of the package, I was promised 3 $100.00 gift cards, I only received one. the one I received was sent to me by mail. when I contacted them they claimed I waited too long to contact them and that "offer had expired", but out of the kindness of their hearts, they could apply the $200.00 to my bill, which, by the way, still shows up as two separate bills
never ever before have I encountered a worse company to do business with