How long would you wait...

squeaky wheel gets the grease brother. Voice your complaint. Ask what their appt policy is regardind wait times, no shows, etc. Explain that you are punctual, and flat ask if you had been 40min+ late, would you have been seen? Also(for military care anyway) we call that the "team leader time hack". Your appt is 3:15, so you show up at 3:00 just to be safe. Doc won't see you until 3:30, so you are scheduled at 3:15, just to be safe, etc. It sucks, and to me there is nothing more irritating than a doc that keeps you waiting, then storms in, does some dance moves, then slides right out like a rock star. You def end up feeling slighted, especially if you are there seeking care for a loved one. It can drive a man crazy.