MAD !! Has any one ordered from AUTOTHING.COM?

here is my story ordered a stripe kit from this company on line AutoThing.com, nice site ordered the stripe on 12/11/16, paid with a debit card, received an e-mail on 12/16/16 that is was shipped, have never received it, tried to contact by e-mail received auto reply some one would contact me , never happen , called there phone 630 582 4152 just an answer machine does not even state there name, now they list a 855 #, as 1 855 auto thing called that it is for credit company, I have even mailed a snail mail letter still contact, there mailing address is autothing po box 72505 roselle il 60172, has anyone ever heard / deal with them ?
hi all thanks for the feed back I have filed a complaint with the BBB, I do not think much will happen but we will see .this Is the first time I have been duped !!