Stop in for a cup of coffee

ScampMike said

like the tires I bought for my truck last year, I had to go back to the place several times to get a balance problem resolved - it would have been a full on nightmare if I had bought them online

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Not with Tire Rack when you use one of their recommended local installers. If there is an issue with the tire, they work with Tire Rack to correct the issue for you. In fact you can even have the tires delivered directly to the installer and have them waiting there for you when you bring in your car.