Advice: What To Do, If Anything.....

'Bout a month and a half before Irma blew through our homeowner's insurance company approved to have a new roof put on the house, due to some hail damage. So, I decided to contract with the same company that did my sister's roof, since they were real happy with the work.

The guy came out and gave an estimate of $5,650.00 for a new metal roof, which is what Kitty and I decided we wanted. After the initial inspection, he decided that our existing roof was in good enough shape to leave it in place. I have no issues with that, as I have done extensive reading on metal roofs and the extra layer is beneficial, as long as it's not hiding any structural problems and ours was not.

The contract stated "all work will be completed in a timely manner". It ultimately took them two weeks to complete the job. We also have leaks coming in both bathroom vents when it rains. I am talking about it basically rains in the bathrooms. It's pretty bad. We had water standing in both bathroom floors after Irma. No damage (yet), but a ***** to clean up.

I have contacted the owner several times regarding this. He finally got the guys back out about two weeks after my first call. After some recent rain, the vents still leak, although nowhere near as bad. About a week ago, I called yet again to let him know the vents were still leaking. He almost acted like he didn't believe me.

Now, here is the kicker. The insurance only covered all but about $1600.00. The rest, we are paying out of pocket. The roofing company owner was kind enough to finance the 1600 for us himself, interest free. I have good credit, but we are pretty stretched out and I am sure we could not get further financing. I relayed this to him when he came out to give us the estimate. He said "no problem, I'll just finance it for you."

Now, the roof is really badass. We got it pure white, plus it has the 1/4" insulation under it and the pre-existing roof as another layer of insulation. I have already felt a temperature difference in the house and seen a difference in my electric bill.

How should I handle this? I don't want to piss the guy off, but I want my farfegnoogen roof fixed. It wasn't leaking a drop before. And now, I have a new roof that leaks. Sorta defeats the purpose.

I would get up there and seal it myself, but I have a lot of medical limitations in that area. I get about 6 feet off the ground and all my balance problems kick in and everything starts spinning, so I cannot do it......and I am not letting Kitty do it.

My next move is simply to stop paying on what I owe him, but I don't feel good about that at all. Although if it will make him move on fixing the roof, I may do it.

So what do yall think?
You need to contact your insurance company. Why? because the leaking of the roof of the contractor they partially paid for can lead to major issues like mold, rot, etc and those all will affect the value of your home as well as the structural integrity of the flooring, walls ceiling etc. My guess is that somewhere, water is leaking under a panel via an improper gap somewhere or a damaged panel or even a screw not all the way in.