Stop in for a cup of coffee

it was never written, just what the store manager told him. Said it had to at least have a frame around it or it wouldnt be insured
So no 3pl request? I had that one fool drop off a test set in LA and it was refused till the paperwork was done, it was a test set so I talked to the guy at the store to hold it until the request went in, they would not ship it without it. I insure them all, wonder why it was different? I have to ask my guy he knows the process pretty well now.