First, everything has to be on a pallet, period. And the pallet size and weight are to be included in the shipping dimensions. The item has to be inside the confines of the pallet, and fastened securely to the pallet. The entire package is weighed, and using an online quote request is sent to Fastenal, where it is reviewed by one of their 3pl personnel. They then send you the quote back, you ok it and they send back confirmation that you print off and take to the fastenal store with you. You can either pay for it at origin or destination. They will not ship body panels, as they are considered too fragile for them to cover thru insurance. Last package I shipped was an auto transmission, I stood it up on its converter end, built a wooden crate for it, and stood it up on a pallet and strapped it down! $165 to ship it from Michigan to Texas!