The attitude at the New Fazzios was the opposite. If its not one of the samples on the wall, then TS.
Even though I had my reciept showing the tubing I wanted again, it didn't matter. Old days if you didn't know for sure, they'ld point you to the right area and help out as much as you wanted, cut the stuff to whatever length you needed within reason. Now its a totally different business model, they might have divided the company or something. I have no regrets in going and finding out the new situation. Surplus operation is still worth visiting for the things they may have.