Stop in for a cup of coffee

Dealer had it. Telling owner she is going too long between oil changes(10% oil life left)
It needs a transmission service and fuel injection flush.

But they can’t grease the dam tie rod ends!!

Oh,400 for a transmission flush.
I did it for parts only 110.00

Its probably something like this on the customer:
She hears Transmission, translates as - sounds serious.
Then hears Grease bablty gook, translates that as - doesn't sound very critical.