Stop in for a cup of coffee

Good Evening All! I have to log off just before 8 pm because......my UPS package that was supposed to be delivered yesterday ("guaranteed") is "Out for Delivery". If it doesn't make it I might go "Postal" on UPS. I've already filed a refund, emailed them with lovely comments and called them. Here's what I don't understand (then rant over)….IF my package is already "late" i.e. supposed to be delivered YESTERDAY, why does it go on the truck with everything else, then is not delivered at this point in the day (7:30 PM PST)???? Arghhhhhhhh!!!!!!!!!!!!!!!!!!!!!!!!!!!!
It’s a machine with no kind of common sense...just programmed to to what it does without thought.

You might just as well be ranting at brick wall.

Their system is designed so nobody thinks...they just do what they were trained to do.