Do you use the self serve checkouts?

Ddaddy said
It’s only an option, it’s not like they are forcing you to use it.

Sometimes it is faster, but sometimes not. Providing another option isn’t the same as taking one away. They still have the regular checkouts.

An added convenience for customers that choose to use it only makes good business sense.

Not everyone wants the same type of checkout experience.

I use them only when I have to, but they are not always just an option. At the Home Depot in Topeka, There are almost never checkers available. I much prefer Lowes where they do not have self check out. However, sometimes I do have to go to HD. When I do, the self checkouts are almost always the ONLY option.